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How can I track my package?

1. Sign into My Account >> My Orders to check the tracking number and trace your package.

2. Just click on the tracking number link and you will see the tracking results.

DELIVERY SERVICE INDEX

Express Service

The Express Service Sign-in-China.com provides include DHL, FEDEX, UPS, TNT and ARAMEX.

Sign-in-China.com has operation with the big four international express delivery companies who provide us best discounts.We will help you choose the best and quickest method according to your receiving address in order to provide you a very reassuring logistics service. The customer can track instant updates inside My Account of our website.

Sign-in-China.com accepts Customer Courier Account Payment of the big four companies (DHL, FEDEX, UPS and TNT).The customer can also use his own courier account to order delivery service from local. The express delivery company he ordered will fetch the goods from our company.

Post Service

The Post Service Sign-in-China.com provides include EMS, ePacket, PayPal Package, China Post Air Mail and Bpost.

This shipping method is applicable for the goods with less weight (normally less than 20kg).Post Service is the most popular method of delivery worldwide, which is cheaper, stable and reachable to all the locations in the world. Online package tracking is available.

The delivery efficiency in every country appears different,the post office in some countries may deliver one time or don’t deliver to door . In this case, it requires the customer who has chosen Post Service to check in time for tracking information and contact for picking up once the item is arrived at.

Air Cargo Transportation

The international air transportation is suitable for shipments of high valued products but small volume in weight.

Sign-in-China.com provides global air transportation service which makes faster delivery, safer transportation and easy connection with point-to-point courier delivery service.Unlike the express delivery service, the air transportation requires that the customer physically goes to the airport for customs clearance and picks up.

Sign-in-China.com cooperates with several international air carriers who provide direct airline services from China to foreign countries and help you select the best advantaged air transportation.

Sea Freight Transportation

The sea transport is suitable for shipments of larger volume and heavier weight products.

At present, the Sea Transport is the most popular method for shipping mass goods which presents cheaper price, loading heavy & special cargos and stable shipping date.

Sign-in-China.com provides the customers options with more than 300 ports in more than 180 countries with transportation methods of LCL, 20 feet, 40 feet and 40 feet high container. The container and LCL can effectively ensure the safety of your goods.

Sea Transportation to Door /
DDP Service

Sign-in-China.com provides sea transportion to door service(also known as DDP service) for shipping to USA, Russia, Brazil, Canada and Australia.

The DDP service is a good choice for the customers who have not much experiences in international trading and it eliminates the difficulties in customs clearance, as a result, to make no worry in mass goods purchase.

Customers can place purchase order online and choose DDP service then, after one-time payment paid, Sign-in-China.com will deliver the item to your door.

The USA, Russia, Canada and Brazil overseas landing centers also accept payment in local currency which makes quick and safer transactions.

Delivery to An Agent in China

Sign-in-China.com can arrange to drop the goods at an appointed place in China for handing over.

f you have friends or good partners to collect all the goods and ship to the country you expect, we can arrange to drop the goods at an appointed place in China for handing over.

Customers just need pay up the payment and choose the transportation option of delivery to my agent in China, and then Sign-in-China.com will deliver the goods to your friends or shipping company in China to finish the entire transaction.

You can refer to the following form about delivery time of various kinds of shipping method.

Item Weight (KG)	Shipping Method	Courier	Delivery Time
0-2 KG	Express Service	FEDEX	3-5 Working Days
		DHL	3-5 Working Days
		UPS	3-5 Working Days
		TNT	3-5 Working Days
		ARAMEX	5-7 Working Days
		Consignee Account Number (Freight Collect)	5-7 Working Days
	Post Service	EMS	5-7 Working Days
		ePacket	10-15 Working Days
		PayPal Package	7-10 Working Days
		China Post Air Mail	15-20Working Days
		Bpost	5-7 Working Days
	Designation	Delivery to An Agent in China	1-2 Working Days
2-20 KG	Express Service	FEDEX	3-5 Working Days
		DHL	3-5 Working Days
		UPS	3-5Working Days
		TNT	3-5 Working Days
		ARAMEX	5-7 Working Days
		Consignee Account Number (Freight Collect)	5-7 Working Days
	Post Service	EMS	5-7 Working Days
	Post Service	Bpost	5-7 Working Days
	Designation	Delivery to An Agent in China	1-2 Working Days
20-100 KG	Express Service	System Auto Option	3-5 Working Days
	Express Service	Consignee Account Number (Freight Collect)	5-7 Working Days
	Designation	Delivery to An Agent in China	1-2Working Days
Above 100 KG	Express Service	System Auto Option	3-5 Working Days
	Express Service	Consignee Account Number (Freight Collect)	5-7 Working Days
	Sea Transport	International Sea Transportation	7-30 Working Days
	Designation	Delivery to An Agent in China	1-2 Working Days

FAQs

1. How do I know if my order has been shipped ?: Once an order has shipped out, we will send you a Shipping Confirmation email that includes your tracking number. You will be able to check the status of your order under My Account >> My Orders

2. How do I calculate shipping costs?: You may select the item and input the ordering quantity into shopping cart, then in the shopping cart page,select your destination country, you can see corresponding shipping charge.; Shipping costs are calculated based on various shipping methodsand product weight / volume. Different shipping companies have different rates, so it's best to check and compare which is most affordable and economical.; Sign-in-China.com online products are all listed in FOB China price, customers can select the shipping method that best suits their needs.

3. How do I estimate my delivery date?: The total delivery time is separated into two parts, the processing time and the shipping time.; The processing time is from the time when your payment has been received to the time when we gather all the items and ship them out, which takes only 3-5 working days. For orders which cannot be shipped during the time, we will very positively send you a notification of the order status to keep you posted.; Many items are marked "Ship out within 24 hours(Working time: Monday to Friday)", meaning that those items are guaranteed to leave our warehouse within 24 hours of payment confirmation.; The shipping time is the time it takes for the package to be delivered by the couriers to the final destination. Standard shipping time by EMS/DHL/UPS will be 5-7 days to most of countries.

4. Are there any additional fees involved in international shipping?: When ordering from Sign-in-China.com, you're responsible for assuring the product can be lawfully imported to the destination country.; The recipient is the importer of record and must comply with all laws and regulations of the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country.; Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and can't predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

5. How to arrange the international sea freight transportation ?: Please lick the following link to view details of Sea Transport:
http://www.sign-in-global.com/Signage_Orders_by_Sea.html

6. What shall I do when I receive the item and find damage ?: You can always open the delivery package and inspect before signing acceptance of receiving. At the same moment, please confirm the damage situation of the item with the logistics company staff immediately and keep the proof or evidence in order for us to provide you the aftersales service later.; If there is damage found upon receiving your order, please contact our sales representative as soon as possible, and provide the photo(s) of damage. Our representative will help you find a solution in 2 business days.